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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shirley H

Shirley H

October 6, 2025

5  out of  5
rating by Shirley H
"I've been working with Rosella for years on various insurances, and it's been such a breeze. Everything can be handled through email and she is always so quick to respond and knowledgeable. Really happy with this level of top notch customer service!"
We responded:
"Shirley - wow, that’s awesome to hear! I am so glad taht Rosella has been a solid resource for you over the years. It’s refreshing when someone makes dealing with insurance actually easy and stress-free, especially when everything can be handled smoothly through email. Rosella’s always been quick to respond and she really knows her stuff. Thanks for sharing your experience. We’re here for that same great support whenever you need it!"
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Srivatsan Ramachandran

October 2, 2025

5  out of  5
rating by Srivatsan Ramachandran
"Sally was very professional and knowledgeable at the same time. She understood the issue and addressed all my questions very calmly and correctly."
We responded:
"Srivatsan – we appreciate your review! I’m really happy to hear that Sally was not only professional but also knowledgeable and approachable. It’s great that she took the time to understand your issue fully and answered all your questions calmly and clearly—that kind of support makes a big difference. If there’s anything else you need or any other way we can help, just let us know. - Karrie"
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JoLynn Dixon

September 29, 2025

5  out of  5
rating by JoLynn Dixon
"They made it quick and easy - all handled via email. Great for busy working professionals."
We responded:
"JoLynn, thank you for sharing your positive experience with our State Farm Agency! We appreciate you and your support. - Karrie"
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Mirabelle Rose

September 27, 2025

5  out of  5
rating by Mirabelle Rose
"I have been using State Farm for renter's insurance for almost a decade since I moved back to Seattle and Karrie, Kristy, and the other members of this team have always been incredibly helpful and quick to respond to any questions I've had. Cannot recommend highly enough!"
We responded:
"Mirabelle - thank you so much for sharing your positive experience! It’s wonderful to hear that our team has consistently provided helpful and prompt support for you over the years. Your recommendation means a lot! If you ever need assistance or have any questions in the future, feel free to reach out."
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Jenn Chen

September 17, 2025

5  out of  5
rating by Jenn Chen
"The most patient agent during the quoting process. Not once seemed impatient with my many questions and requests. While comparing quotes another company did come up just slightly less expensive but went with this Agency because of the agent, Jesse; gave me confidence that should there need future interactions I will have the same level of service and care. Thank you!"
We responded:
"Jenn - thank you for your thoughtful review! We’re happy to hear that Jesse was so patient and helpful throughout the quoting process. It’s great to know he was able to answer all your questions and make you feel comfortable without ever seeming rushed or impatient. We totally get that price is important, and we’re honored that you chose us even though another company had a slightly lower quote. Knowing that Jesse gave you the confidence and trust to go with our agency means a lot to us. We always try to provide the best care and service, and it’s awesome to hear that it made a difference for you. Whenever you need anything in the future, we’ll be here to help. Welcome to our agency and to State Farm! "
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Kristen Leenerman

September 16, 2025

5  out of  5
rating by Kristen Leenerman
"I have been a long-term client at this agency through multiple phases of life and increasing insurance needs and I would highly recommend to anyone. They are hardworking and very prompt - they even supported our house closing timeline by setting us up with home insurance over the December holidays!"
We responded:
"Thank you so much for sharing your experience and for being such a loyal client over the years, Kristen! It truly means a lot to us that you have trusted our agency through multiple phases of your life and with your evolving insurance needs. We take great pride in providing hardworking, prompt, and personalized service, and it’s wonderful to hear that we were able to support you during such a critical time like your house closing, especially over the busy holiday season. Your recommendation is the highest compliment we could receive, and it motivates our entire team to continue going above and beyond for our clients. Please don’t hesitate to reach out whenever you need assistance or have questions—we’re always here to help and look forward to supporting you in all your future insurance needs!"
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Richard Chen

September 16, 2025

5  out of  5
rating by Richard Chen
"Great agents, very attentive and responsive."
We responded:
"Thank you so much for your kind words, Richard! We truly appreciate you taking the time to share your positive experience with our team. Being attentive and responsive is something we prioritize because we understand how important it is for our clients to feel supported and well-informed throughout every step of the process. We are committed to providing service tailored to each individual’s unique needs, and your feedback reassures us that we are hitting the mark. If there’s ever anything more we can do for you or any questions you have, please don’t hesitate to reach out. We look forward to continuing to serve you with the same level of dedication and care."
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Colleen McGarry

September 9, 2025

5  out of  5
rating by Colleen McGarry
"Karrie and her team always answer my questions promptly and thoroughly. They're polite and considerate, and we're very happy continued customers."
We responded:
"Colleen, thank you so much for your kind words! I'm glad to hear that you've had a positive experience with our team. Providing prompt, thorough, and considerate service is always our priority. We're happy to have you with us and are here whenever you need us! - Karrie "
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Melody

September 2, 2025

5  out of  5
rating by Melody
"I’ve always had a wonderful experience with State Farm, especially with the associates at Rusty Dubose & Karrie Dubose’s agency. They’re polite, helpful, and always leave me feeling confident about my next steps after I call!"
We responded:
"Thank you so much for your kind words, Melody. We’re so glad to hear that you’ve consistently had wonderful experiences with our agency. Our team takes great pride in being polite, helpful, and making sure you feel confident about your next steps. Your trust means a lot to us, and we’re always here whenever you need assistance. Looking forward to continuing to serve you!"
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SHUO WANG

August 28, 2025

5  out of  5
rating by SHUO WANG
"Karrie is so nice and great work!"
We responded:
"We appreciate your lovely review, Shuo! We are so glad that your experience has been positive with us. If you ever need anything at all, don’t hesitate to reach out! "
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Qi Lin

August 26, 2025

5  out of  5
rating by Qi Lin
"Quick, easy, transparent, and kind interaction with Rosella who helped us sign up for renter’s insurance during our cross country move to Seattle!"
We responded:
"Thank you so much for your kind words, Qi! We're so thrilled to hear that Rosella made the process quick, easy, and transparent for you during your move. Wishing you all the best settling into Seattle. If you need anything else, we're here to help."
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elena hunt

August 20, 2025

5  out of  5
rating by elena hunt
"We have been with Karrie Dubose Ins Agency Inc for 15 yrs and it is always a pleasure working with the staff. Yesterday, I added my nephew to our insurance policy and in 30 minutes, we have the tailored policy. All staff are responsive, patient, knowledgeable. We want to thank Rosella for her quick response in finalizing the same day, my nephew's car insurance policy. Thank you to State Farm too."
We responded:
"Thank you so much for your thoughtful review, Elena! We’re honored to have had the opportunity to serve your family for the past 15 years. It’s fantastic to hear that adding your nephew to your policy was a smooth and speedy experience, and we’ll be sure to pass along your kind words to Rosella and the entire team. Providing responsive, patient, and knowledgeable service is important to us, and we are happy to know that it made an impact. Thank you again for your continued trust and loyalty—we look forward to assisting you and your family for many more years to come!"
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Lisa Colton

August 20, 2025

5  out of  5
rating by Lisa Colton
"Karrie and her entire team are so responsive and helpful, have educated me as my kids became drivers, and has been a trusted partner for our family -- and our home and vehicles -- for over a decade. Cannot recommend highly enough."
We responded:
"Thank you so much for your wonderful feedback, Lisa! It’s truly an honor to have been a trusted partner for your family over the past decade. We take great pride in providing responsive, attentive service and educating customers, especially as your kids have become drivers. Your continued trust means the world to us, and we’re committed to supporting your family’s insurance needs for many years to come. We sincerely appreciate your recommendation!"
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Leyla R

August 20, 2025

5  out of  5
rating by Leyla R
"Helped me out when I was in a time crunch at the car dealership, trying to get proof of insurance for a brand new policy. Very helpful, reliable, and available!"
We responded:
"Hi Leyla! I’m glad we were able to assist you with a time-sensitive insurance request. Our team understands that having reliable and prompt support makes all the difference in these situations. If you ever find yourself in a similar bind or have any other questions down the road, we are here to help! "
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a

August 20, 2025

5  out of  5
rating by a
"helpful and quick with cancelling my old policy"
We responded:
"Thank you, A! We are glad we could help you cancel your old policy quickly and efficiently. If you need any further assistance, feel free to reach out!"
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Curtis K

August 16, 2025

5  out of  5
rating by Curtis K
"Always the best service from the team. Very positive and helpful."
We responded:
"Thanks so much for your kind review, Curtis! We’re happy to hear that you always have a positive experience with our team. It means a lot to us to know that our helpfulness and service make a difference. We’re committed to doing our best every time, and your feedback encourages us to keep it up. If there’s ever anything else you need, don’t hesitate to reach out—we’re always here to help!"
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David Tynan

August 12, 2025

5  out of  5
rating by David Tynan
"Rosella was very friendly and super helpful. She answered all of my questions promptly and fully and helped me get the best deal for auto and renters insurance. Thanks!"
We responded:
"Thank you so much for your wonderful feedback David! We’re really happy to hear that Rosella made the process easy for you. It’s always our goal to provide friendly, helpful service and make sure all your questions are answered so you feel confident about your insurance choices. Helping you get the best deal on your auto and renters insurance means a lot to us. If there’s ever anything else you need or if you have more questions in the future, please don’t hesitate to reach out. We’re here to help! Thanks for choosing us! "
Profile photo of Frances Reynolds

Frances Reynolds

August 12, 2025

5  out of  5
rating by Frances Reynolds
"Both the person who first picked up the phone and the agent I was transferred to (Rosella) were kind and efficient. The options on the answering machine were also very clear, which I appreciated."
We responded:
"Thank you so much for sharing your experience with us, Frances! We’re delighted to hear that both the first person who answered your call and Rosella provided you with kind and efficient service. We believe that every interaction matters, and it’s wonderful to know that our team made a positive impression. We’re also glad the phone options were clear and easy to navigate—making the process straightforward and stress-free for you is something we continuously strive for. Your feedback means a lot to us and motivates our team to keep delivering excellent service. If you ever have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help."
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John Michiels

August 12, 2025

5  out of  5
rating by John Michiels
"Kristy from State Farm has always been great to work with. She gets back to me in a timely manner every time and can always answer my questions."
We responded:
"That’s awesome to hear, John! Kristy is a real pro who’s got your back. It’s great when someone’s quick to respond and knows their stuff. We appreciate you taking the time to share your experience. "
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Eric DiGiovine

July 31, 2025

5  out of  5
rating by Eric DiGiovine
"Always provide great service and timely responses, always helpful and my issues are always resolved. Thank you for such great service!"
We responded:
"Really appreciate the kind words Eric! It means a lot to us to know that you’re consistently receiving fantastic service and timely support. Our team strives to resolve your issues quickly and smoothly. We are grateful for your trust and support, and we are here if you need anything! "
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DLN

July 28, 2025

5  out of  5
rating by DLN
"Added and deleted my vehicles and Sally made the process very easy and quick. My temporary card was immediately emailed to me. Very happy with the service on this request."
We responded:
"Thank you for sharing your positive experience DLN! So great to hear Sally made the whole process quick and hassle-free. Getting your temporary card emailed right away is definitely a win. If you need any more assistance in the future, Sally and the rest of our team will be here to help! "
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Ashley Durbin-Kennedy

July 28, 2025

5  out of  5
rating by Ashley Durbin-Kennedy
"Quick to respond and very helpful!"
We responded:
"Thank you so much for your review Ashley! I am really glad to hear that you had a great experience with our team. Providing timely and useful assistance is always our goal, and it’s encouraging to know that it made a positive difference for you. If you ever have more questions or need further support, please don’t hesitate to reach out. We are here to help and ensure you have the information and guidance you need every step of the way. Your satisfaction is important, and we look forward to assisting you again in the future!"
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Jean Dougherty

July 24, 2025

5  out of  5
rating by Jean Dougherty
"Excellent, knowledgeable service."
We responded:
"Thank you for your positive feedback Jean! We're committed to delivering expert service and are happy to hear it made a difference. We're here whenever you need us!"
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Edward Gallagher

July 21, 2025

5  out of  5
rating by Edward Gallagher
"Professional and friendly service. Kristy helped me with changes to my renters insurance. Kristy was extremely knowledgeable, professional and friendly."
We responded:
"Thank you for your kind feedback Ed! It is wonderful to hear that Kristy provided you with fantastic service while assisting with your renters insurance changes. If you need any further assistance, please don't hesitate to give us a ring. "
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Frank Yang

July 15, 2025

5  out of  5
rating by Frank Yang
"Kristy was incredibly helpful, responsive, and made the whole insurance process smooth and easy. I really appreciate her support and highly recommend her."
We responded:
"We appreciate your kind words Frank! It's wonderful to hear that Kristy provided such excellent support and made the insurance process smooth and easy for you. She truly cares about helping her clients. Thank you for your recommendation!"