Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Logan Whittmore (Logan)

Logan Whittmore (Logan)

December 3, 2025

5  out of  5
rating by Logan Whittmore (Logan)
"Service was fast, friendly, and convenient."
We responded:
"Thanks so much for the review, Logan! We're really happy to hear that you found our service quick, friendly, and easy to use. Making things convenient and enjoyable for you is exactly what we aim for. If you ever need anything else or have any questions, just give us a shout—we’re always here to help! "
Profile photo of Maneesh Sethi

Maneesh Sethi

November 29, 2025

5  out of  5
rating by Maneesh Sethi
"Have been Karrie’s client for a decade. Her staff goes above and beyond to answer your questions and get your the best possible policy and rate out there. Super happy and highly recommended."
We responded:
"This review made our day, Maneesh! We are grateful for loyal customers like you. I’m glad to hear that our team has been consistently going the extra mile to help you find the best insurance policies and rates. Thanks for sharing your experience and recommendation. Here’s to many more years of great service, and we look forward to continuing to support you."
Profile photo of Sophie Zheng

Sophie Zheng

November 26, 2025

5  out of  5
rating by Sophie Zheng
"Jesse was so patient helping me explore different insurance options for my auto and home insurance. I would definitely recommend!"
We responded:
"Thank you for review, Sophie! It's great knowing that Jesse was patient and took the time to help you explore all your options for both auto and home insurance. It can definitely be overwhelming trying to figure out what’s best, so having someone who’s willing to guide you through it makes a big difference. Really appreciate the recommendation!"
Profile photo of Debbie

Debbie

November 25, 2025

5  out of  5
rating by Debbie
"Alexis was terrific in getting back to us in short order so we were happy with the service that we received. That’s why we’ve been with State Farm for a long time."
We responded:
"Thanks for your review, Debbie! We’re glad Alexis was able to respond quickly to your requests and that your experience with us has been positive. We truly appreciate your loyalty!"
Profile photo of Woosung Ahn

Woosung Ahn

November 23, 2025

5  out of  5
rating by Woosung Ahn
"Alexis was quick, clear, and incredibly helpful. made the whole insurance switch seamless. Highly recommend"
We responded:
"Woosung - thanks for your review! Switching insurance can sometimes be a hassle, so it’s great to know Alexis made everything seamless for you. It’s always our goal to provide top-notch support and make things as easy as possible. Your recommendation means a lot to us, and we’re here whenever you need assistance down the road! "
Profile photo of Jacqui Hull

Jacqui Hull

November 10, 2025

5  out of  5
rating by Jacqui Hull
"I had a great experience with Rosella Law with State Farm in Seattle!"
We responded:
"Jacqui - we appreciate your shoutout to Rosella! I'm happy to know that you had a great experience with her. We look forward to working with you again soon. "
Profile photo of Juntae Kim

Juntae Kim

November 4, 2025

5  out of  5
rating by Juntae Kim
"Amazing service."
We responded:
"Thanks Juntae!"
Profile photo of Sue Yang

Sue Yang

October 31, 2025

5  out of  5
rating by Sue Yang
"Great agent ! Responsive and helpful."
We responded:
"Sue - thanks for the awesome review! We're thrilled to hear that we were quick to respond and provided the help you needed. We're always here to support you, so feel free to reach out anytime. Looking forward to assisting you again!"
Profile photo of Allie Denton

Allie Denton

October 29, 2025

5  out of  5
rating by Allie Denton
"Rosella was prompt, courteous, and made the transition process so easy for me. I'd highly recommend working with this office!"
We responded:
"Allie - thanks a bunch for the awesome feedback! I’m really happy to hear Rosella made the whole transition super easy and smooth for you. We always try to keep things simple and stress-free around here. Your recommendation means a lot to us! If you ever need anything or have questions down the road, just give us a shout. "
Profile photo of Ginny Miller

Ginny Miller

October 28, 2025

5  out of  5
rating by Ginny Miller
"I had some questions about my insurance, Sally did an excellent job of answering all of them. Many thanks to her."
We responded:
"Ginny – thank you for your review! I’m really happy to hear that Sally was able to answer all your questions and make things clearer for you. We know insurance can sometimes be confusing, so it’s great to know Sally made the process easier. She’s a real pro. If anything else comes up or you just want to chat about your coverage, feel free to reach out anytime."
Profile photo of Ron Alcaraz

Ron Alcaraz

October 28, 2025

5  out of  5
rating by Ron Alcaraz
"I had a quick, smooth and convenient transaction to get my auto insurance. Thanks to Rosella!"
We responded:
"Ron - thanks for the shout-out to Rosella! We’re glad to know that she made getting your auto insurance easy and hassle-free. If you ever need anything else or have questions, we’re here to help."
Profile photo of JoAnne Ingersoll

JoAnne Ingersoll

October 21, 2025

5  out of  5
rating by JoAnne Ingersoll
"Very kind staff! All went very smoothly!"
We responded:
"Thank you so much for your kind words, JoAnne! We're delighted to hear everything went smoothly and that our team made a positive impression. We look forward to serving you again!"
Profile photo of Yesha Ailani

Yesha Ailani

October 20, 2025

5  out of  5
rating by Yesha Ailani
"Rosella is so so quick to respond. Great experience working with Rosella."
We responded:
"Thank you for your wonderful feedback, Yesha! We're thrilled to hear that Rosella was quick to respond and made your experience great. "
Profile photo of Laura Denisse

Laura Denisse

October 18, 2025

5  out of  5
rating by Laura Denisse
"Kristy is amazing! Very helpful :)"
We responded:
"I completely agree—Kristy is truly amazing, Laura! It’s wonderful to work with someone who is not only knowledgeable but also cares about assisting others. I’m glad you had such a positive experience with Kristy! "
Profile photo of Katelyn Díaz Pérez

Katelyn Díaz Pérez

October 17, 2025

5  out of  5
rating by Katelyn Díaz Pérez
"Kristy was amazing, so cheerful and kind. Excellent customer service!"
We responded:
"Katelyn - Kristy appreciates your shout out. I'm glad her kindness and cheerfulness makes such an impact! "
Profile photo of Maryanne Olson

Maryanne Olson

October 17, 2025

5  out of  5
rating by Maryanne Olson
"Sally Hoffman was fantastic! I was amazed at how efficiently she handled my inquiry (that I thought was crazy complicated)! She was so friendly that I almost forgot that I was dealing with insurance!"
We responded:
"Wow, that’s wonderful to hear Maryanne. Sally is a true pro—handling complicated questions with ease and making the whole process feel friendly and approachable. It’s a relief when someone can take the stress out of dealing with insurance! We appreciate your feedback! "
Profile photo of Shirley H

Shirley H

October 6, 2025

5  out of  5
rating by Shirley H
"I've been working with Rosella for years on various insurances, and it's been such a breeze. Everything can be handled through email and she is always so quick to respond and knowledgeable. Really happy with this level of top notch customer service!"
We responded:
"Shirley - wow, that’s awesome to hear! I am so glad taht Rosella has been a solid resource for you over the years. It’s refreshing when someone makes dealing with insurance actually easy and stress-free, especially when everything can be handled smoothly through email. Rosella’s always been quick to respond and she really knows her stuff. Thanks for sharing your experience. We’re here for that same great support whenever you need it!"
Profile photo of Srivatsan Ramachandran

Srivatsan Ramachandran

October 2, 2025

5  out of  5
rating by Srivatsan Ramachandran
"Sally was very professional and knowledgeable at the same time. She understood the issue and addressed all my questions very calmly and correctly."
We responded:
"Srivatsan – we appreciate your review! I’m really happy to hear that Sally was not only professional but also knowledgeable and approachable. It’s great that she took the time to understand your issue fully and answered all your questions calmly and clearly—that kind of support makes a big difference. If there’s anything else you need or any other way we can help, just let us know. - Karrie"
Profile photo of JoLynn Dixon

JoLynn Dixon

September 29, 2025

5  out of  5
rating by JoLynn Dixon
"They made it quick and easy - all handled via email. Great for busy working professionals."
We responded:
"JoLynn, thank you for sharing your positive experience with our State Farm Agency! We appreciate you and your support. - Karrie"
Profile photo of Mirabelle Rose

Mirabelle Rose

September 27, 2025

5  out of  5
rating by Mirabelle Rose
"I have been using State Farm for renter's insurance for almost a decade since I moved back to Seattle and Karrie, Kristy, and the other members of this team have always been incredibly helpful and quick to respond to any questions I've had. Cannot recommend highly enough!"
We responded:
"Mirabelle - thank you so much for sharing your positive experience! It’s wonderful to hear that our team has consistently provided helpful and prompt support for you over the years. Your recommendation means a lot! If you ever need assistance or have any questions in the future, feel free to reach out."
Profile photo of Jenn Chen

Jenn Chen

September 17, 2025

5  out of  5
rating by Jenn Chen
"The most patient agent during the quoting process. Not once seemed impatient with my many questions and requests. While comparing quotes another company did come up just slightly less expensive but went with this Agency because of the agent, Jesse; gave me confidence that should there need future interactions I will have the same level of service and care. Thank you!"
We responded:
"Jenn - thank you for your thoughtful review! We’re happy to hear that Jesse was so patient and helpful throughout the quoting process. It’s great to know he was able to answer all your questions and make you feel comfortable without ever seeming rushed or impatient. We totally get that price is important, and we’re honored that you chose us even though another company had a slightly lower quote. Knowing that Jesse gave you the confidence and trust to go with our agency means a lot to us. We always try to provide the best care and service, and it’s awesome to hear that it made a difference for you. Whenever you need anything in the future, we’ll be here to help. Welcome to our agency and to State Farm! "
Profile photo of Kristen Leenerman

Kristen Leenerman

September 16, 2025

5  out of  5
rating by Kristen Leenerman
"I have been a long-term client at this agency through multiple phases of life and increasing insurance needs and I would highly recommend to anyone. They are hardworking and very prompt - they even supported our house closing timeline by setting us up with home insurance over the December holidays!"
We responded:
"Thank you so much for sharing your experience and for being such a loyal client over the years, Kristen! It truly means a lot to us that you have trusted our agency through multiple phases of your life and with your evolving insurance needs. We take great pride in providing hardworking, prompt, and personalized service, and it’s wonderful to hear that we were able to support you during such a critical time like your house closing, especially over the busy holiday season. Your recommendation is the highest compliment we could receive, and it motivates our entire team to continue going above and beyond for our clients. Please don’t hesitate to reach out whenever you need assistance or have questions—we’re always here to help and look forward to supporting you in all your future insurance needs!"
Profile photo of Richard Chen

Richard Chen

September 16, 2025

5  out of  5
rating by Richard Chen
"Great agents, very attentive and responsive."
We responded:
"Thank you so much for your kind words, Richard! We truly appreciate you taking the time to share your positive experience with our team. Being attentive and responsive is something we prioritize because we understand how important it is for our clients to feel supported and well-informed throughout every step of the process. We are committed to providing service tailored to each individual’s unique needs, and your feedback reassures us that we are hitting the mark. If there’s ever anything more we can do for you or any questions you have, please don’t hesitate to reach out. We look forward to continuing to serve you with the same level of dedication and care."
Profile photo of Colleen McGarry

Colleen McGarry

September 9, 2025

5  out of  5
rating by Colleen McGarry
"Karrie and her team always answer my questions promptly and thoroughly. They're polite and considerate, and we're very happy continued customers."
We responded:
"Colleen, thank you so much for your kind words! I'm glad to hear that you've had a positive experience with our team. Providing prompt, thorough, and considerate service is always our priority. We're happy to have you with us and are here whenever you need us! - Karrie "
Profile photo of Melody

Melody

September 2, 2025

5  out of  5
rating by Melody
"I’ve always had a wonderful experience with State Farm, especially with the associates at Rusty Dubose & Karrie Dubose’s agency. They’re polite, helpful, and always leave me feeling confident about my next steps after I call!"
We responded:
"Thank you so much for your kind words, Melody. We’re so glad to hear that you’ve consistently had wonderful experiences with our agency. Our team takes great pride in being polite, helpful, and making sure you feel confident about your next steps. Your trust means a lot to us, and we’re always here whenever you need assistance. Looking forward to continuing to serve you!"