Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steven Chang

Steven Chang

June 27, 2026

5  out of  5
rating by Steven Chang
"Jesse, my insurance account representative, was fantastic to work with. He answered all my questions thoroughly, explained everything clearly, and made the entire process seamless. He issued my homeowners policy immediately and took care of all the paperwork with my mortgage company. I highly recommend Jesse."
We responded:
"Thanks Steven!"
Profile photo of Michael Lane

Michael Lane

June 18, 2026

5  out of  5
rating by Michael Lane
"Alexis Hulen was extremely helpful and knowledgeable. She resolved my issue quickly and efficiently."
We responded:
"Wow, thank you so much for the 5-star review! We’re glad Alexis was able to help you out so quickly and efficiently. It means a lot to hear your experience - thanks for choosing us!"
Profile photo of priyanka ganesh

priyanka ganesh

June 15, 2026

5  out of  5
rating by priyanka ganesh
"Seamless process, highly recommend working with Jesse! Excellent experience!"
We responded:
"Really appreciate you taking the time to leave this review, Priyanka! It’s awesome to hear you found the process seamless and that working with Jesse made the difference. Thank you for the recommendation!"
Profile photo of Sarah Shults

Sarah Shults

June 12, 2026

5  out of  5
rating by Sarah Shults
"Kristy has been phenomenal to work with!"
We responded:
"We’re so happy to hear that, Sarah. Thank you for sharing your experience with us. Kristy will be thrilled to know her service was phenomenal! "
Profile photo of Reed Livengood

Reed Livengood

June 3, 2026

5  out of  5
rating by Reed Livengood
"Quick service and very cordial."
We responded:
"Thank you so much for the 5-star review, Reed! We believe insurance doesn't have to feel complicated, so we're happy to hear our team made the process quick and friendly. We truly appreciate you choosing us and look forward to being here whenever you need us. "
Profile photo of Наталия Ануфриева

Наталия Ануфриева

June 2, 2026

5  out of  5
rating by Наталия Ануфриева
"Highly recommend, very professional and attentive"
Profile photo of Srikanth A V Rajendran

Srikanth A V Rajendran

June 1, 2026

5  out of  5
rating by Srikanth A V Rajendran
"Great experience getting a new non-owners auto insurance through this agency. Kristy Diaz talked me through all the options, helped me customize my plan, and finalized my policy all within a few hours."
Profile photo of Ken B

Ken B

May 29, 2026

5  out of  5
rating by Ken B
"Jesse is a keeper. Knowledgeable, thorough, caring, and a good listener and problem solver. I'll refer people to him, as we are VERY satisfied with his service and attention to detail."
Profile photo of Giridhar Venkateswaran

Giridhar Venkateswaran

May 28, 2026

5  out of  5
rating by Giridhar Venkateswaran
"Thanks for being on top of my insurance needs as always."
Profile photo of Ken Olivier

Ken Olivier

May 21, 2026

5  out of  5
rating by Ken Olivier
"Very fast, and efficient help!"
Profile photo of Michael Averbook

Michael Averbook

May 21, 2026

5  out of  5
rating by Michael Averbook
"Rosella was very helpful in getting my wife & I set up for insurance with State Farm. Would highly recommend!"
Profile photo of Matthew Dorfmann

Matthew Dorfmann

May 18, 2026

5  out of  5
rating by Matthew Dorfmann
"Kristy and the whole team here are great. I’ve been their customer for over 11 years now and they’ve been incredibly helpful and responsive the entire time. I highly recommend them!"
Profile photo of Truc T Hoang

Truc T Hoang

May 4, 2026

5  out of  5
rating by Truc T Hoang
"Nice experience. My family has working with them for many years."
Profile photo of Maganth Seetharaman

Maganth Seetharaman

May 1, 2026

5  out of  5
rating by Maganth Seetharaman
"Jesse was incredibly helpful throughout the entire process. He was prompt, responsive, and every step moved quickly and smoothly. It was a genuinely painless experience, which is rare when dealing with insurance. Highly recommend him."
Profile photo of Matt Marshall

Matt Marshall

April 28, 2026

5  out of  5
rating by Matt Marshall
"Great experience with them!"
Profile photo of Cristina Garcia

Cristina Garcia

April 16, 2026

5  out of  5
rating by Cristina Garcia
"Quick and clear response"
Profile photo of Aster Teter

Aster Teter

April 14, 2026

5  out of  5
rating by Aster Teter
"Super flexible and helpful"
We responded:
"Thank you Aster. We know life gets busy, so being flexible and easy to work with is really important to us. I’m glad we could make things simple and helpful for you. We appreciate you! "
Profile photo of monchai yoodee

monchai yoodee

April 8, 2026

5  out of  5
rating by monchai yoodee
"fast response and very helpful service."
We responded:
"We’ll take fast and helpful all day. We know your time is valuable, so we aim to be as efficient and responsive as possible when you need us. Thanks for the review, Monchai! "
Profile photo of M. Ty

M. Ty

April 3, 2026

5  out of  5
rating by M. Ty
"Kristy was incredibly helpful in having some changes made to my policy. It was quick and painless, and very professional!"
We responded:
"Thank you for your lovely review, M! We’re really happy to hear that Kristy was able to help you with the changes to your policy quickly and smoothly. She always strives to make the process as easy and stress-free as possible, so it’s great to know that came through. We truly appreciate you taking the time to share your experience, and if you ever need anything else or have questions in the future, don’t hesitate to reach out. "
Profile photo of William Mark Dolemba

William Mark Dolemba

March 30, 2026

5  out of  5
rating by William Mark Dolemba
"As always, Kristi cheerfully and promptly responded my request for assistance."
We responded:
"Kristy strikes again—fast, cheerful, and somehow always one step ahead! We’re lucky to have her keeping things running smoothly and making it look easy. Nothing better than knowing your request is in good hands from the start. Thanks for the shoutout William — it definitely brightens her day!"
Profile photo of Chandler Cahill

Chandler Cahill

March 13, 2026

5  out of  5
rating by Chandler Cahill
"Karrie Dubose' service is great! Her customer service rep, Kristy, handled my request quickly and efficiently, doing exactly what I asked."
We responded:
"Thank you for your review, Chandler!️ We appreciate you taking the time to share that. Kristy does a fantastic job at making sure things get handled efficiently while still giving great service, so I’ll be sure to pass your kind words along to her. "
Profile photo of Mary Anderson

Mary Anderson

March 10, 2026

5  out of  5
rating by Mary Anderson
"Changing insurance coverage can be stressful and complicated. I did my do diligence searching on-line reviews of State Farm and with the WA State Commissioners office regarding the Karrie Dubose State Farm agency and the agents.
Dubose Agent Rosella Law was patient regarding all the questions I had about coverage as was Alexis Hulen. They made it easy, fast and left me with a feeling of confidence that I had chosen the right people to work with. It was an ecellent experience."
We responded:
"Mary, thank you for the thoughtful review! We know switching insurance can feel stressful, so it means a lot to hear that Rosella and Alexis were able to make the process easier and answer all your questions along the way.

We’re grateful you took the time to research and ultimately chose to work with our agency. Thanks again for trusting us with your insurance needs and we look forward to working with you again soon. "
Profile photo of Ben

Ben

March 10, 2026

5  out of  5
rating by Ben
"UPDATE (2026):
I recently switched my auto insurance to State Farm and had a really great experience working with Rosella and the team again.

Rosella was incredibly responsive throughout the process and what I appreciated most was how easy she made it to communicate over email. When you’re working during the day and can’t always step away to take phone calls—especially in an office setting—that flexibility makes a huge difference.

There was a small hiccup during the process, but the team handled it quickly and professionally. Rosella happened to be tied up helping another customer and it was already past their normal operating hours, but Alexis and Karrie stepped in and followed up to make sure everything was taken care of. They made sure my policy was properly bound and that I had the correct coverage in place before it starts tomorrow.

----

(2022) I have been using this State Farm location for over two years. Everyone from this location goes above and beyond for their customers. Rosella Law helped me set up 5 policies and patiently answered all my questions! Everything was done over a quick phone call and an email. Great rates too. Would highly recommend this location!!"
We responded:
"Thank you for taking the time to share such a detailed review, Ben. We’re pleased to hear that your experience with Rosella and our entire team was positive, and that switching your auto insurance to State Farm felt easy and hassle-free. We also appreciate your understanding regarding the hiccup during the process. Making sure your policy was done right is always a top priority for us, even if that means staying after hours.

It's wonderful that Rosella has been able to assist you with multiple policies and patiently answered your questions. We know how important it is to have flexible communication options. Your recommendation is truly appreciated, and we look forward to continuing to support you with all your insurance needs in the future. "
Profile photo of Jennifer Jerbi

Jennifer Jerbi

March 6, 2026

5  out of  5
rating by Jennifer Jerbi
"Karrie and her amazing support staff, especially Alexis are prompt with response times, super helpful and always professional. We have only positive things to say. Even when we asked about a lower quote we got from another agency - they took the time to explain the difference in coverage and cost. In the end we stuck with Karrie and State Farm!"
We responded:
"Thank you so much for the kind words, Jennifer! It means a lot to our team. Alexis, and the rest of our team, work hard to make sure our clients feel supported, informed, and confident in their coverage decisions.
We’re glad we could walk through the differences in the quotes and help you understand what you were comparing. Insurance can be complicated, and our goal is always to make sure you have the right protection—not just the lowest price. We appreciate your trust in our office and in State Farm, and we’re here whenever you need us."
Profile photo of Curtis K

Curtis K

March 3, 2026

5  out of  5
rating by Curtis K
"Always professional and friendly, Alexis is very helpful and takes the time to make sure that all of our insurance needs are well taken care of."
We responded:
"Thanks so much for your kind review, Curtis! We’re happy to hear that you always have a positive experience with our team. It means a lot to us to know that our helpfulness and service make a difference. We’re committed to doing our best every time, and your feedback encourages us to keep it up. If there’s ever anything else you need, don’t hesitate to reach out—we’re always here to help!"